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Returns/Returns

We offer an extended return policy . That means:

You can return the goods to us within 30 days of receiving your delivery without giving any reason.

Please only use our >> returns portal - click here! <<

There you can print out your return label directly and send the goods back to us free of charge .

Processing and reimbursement of your return takes 1-2 working days after we receive the goods .

As owners, we run this company with a lot of love and commitment and would like to present you with an all-round pleasant shopping experience.

Kind regards

Thomas Nissen and Thomas Oberhofer

Fragen? Wir sind für dich da!

Du kannst dich gerne per Mail oder Telefon an uns wenden:

Mail: hallo@alpaka-store.de

Tel.: 07032 / 35 96 747