Returns/Returns
We offer an extended return policy . That means:
You can return the goods to us within
30 days of receiving your delivery
without giving any reason.
Please
only
use our
>> returns portal - click here! <<
There you can print out your return label directly and send the goods back to us free of charge .
Processing and reimbursement of your return takes 1-2 working days after we receive the goods .
As owners, we run this company with a lot of love and commitment and would like to present you with an all-round pleasant shopping experience.
Kind regards
Thomas Nissen and Thomas Oberhofer
Fragen? Wir sind für dich da!
Du kannst dich gerne per Mail oder Telefon an uns wenden:
Mail: service@alpaka-store.de
Tel.: 07032 / 35 96 747