Returns-Portal
Here you will receive a return label for the return shipment. Please enter the 8-digit order number with or without # (e.g. #20241111 or 20241111).
**For an exchange, please create a new order.
For returns from Germany and Austria, we charge a processing fee of €3.95 per order, which will be offset against the refund (does not apply to defective goods and incorrect deliveries). Unfortunately, we cannot refund items without a label.
Note => It must be the same email address
which was used for the order. If you are unsure, then see to which address the order confirmation email was sent.
